1. Cancellation Policy:
- Cancellations made more than 72 hours before the scheduled check-in time are eligible for a full refund.
- Cancellations made within 72 hours of the check-in date will incur a one-night charge.
- No-shows will be charged for the entire stay.
2. Refund Process:
- Refunds for eligible cancellations will be processed within [number] business days.
- The refund will be credited to the original payment method used during the reservation.
3. Early Check-Out:
- In the event of early check-out, guests will be charged for the entire reserved stay.
4. Modification Policy:
- Modifications to reservations are subject to availability and may incur additional charges.
- Changes made within 72 hours of the check-in date are subject to availability and may incur additional charges.
5. Force Majeure:
- Snow Bird Manali reserves the right to modify or cancel reservations in the event of unforeseen circumstances or force majeure. Guests will be notified promptly, and alternative arrangements or refunds will be offered.
6. Group Bookings:
- Special cancellation and refund policies may apply to group bookings. Details will be provided at the time of reservation.
7. Refusal of Service:
- Snow Bird Manali reserves the right to refuse or cancel reservations in situations where guest conduct violates hotel policies.
8. Contact Information:
- For cancellation inquiries or to request a refund, please contact our reservations team at [contact email] or [contact phone].
By confirming a reservation at Snow Bird Manali, guests acknowledge and agree to abide by the terms outlined in this refund and cancellation policy.